Axi deposits and withdrawals are made from 'Funds' in the client portal using methods in your own name. Withdrawals return to the deposit method (RTS), and Axi aims to process them within 24 to 48 hours.
Axi deposit methods, minimums and crediting time
| Method | Minimum | Crediting time |
|---|---|---|
| Domestic bank transfer in Japan (Local Money Transfer) | JPY 1,340 | May take 1 to 3 business days depending on the bank |
| Bitwallet | JPY 1,340 | Instant* |
| Neteller | USD 5 | Instant* |
| Skrill and PayPal | USD 10 | Instant* |
| Crypto | USD 30 (differs by coin) | 0 to 15 minutes |
| Peska and global money transfer | Check the portal | Check the portal |
※ * Even when a method is instant, it can take a few minutes after processing to appear in the account. Public holidays can also cause delays. Minimums and limits vary by payment method, currency and region and are shown in the portal. Axi's official regional deposits page may show different minimums for crypto and Skrill; the client portal takes priority.
Deposits must come from an account in your own name. With a domestic bank transfer in Japan, you may be asked to enter your name in katakana during the process.
Axi deposit fees and deposit limits
- Axi's own deposit fee is free within the monthly limit it sets. Above the limit, a fee may apply
- Intermediary banks or payment companies may charge fees. If you are worried, check before you make the request
- Crypto deposits also carry an on-chain mining fee, charged separately
- Your bank may charge a fee for receiving an international transfer, and the client bears it
- The maximum deposit for an unverified account is USD 5,000. For a verified account, the limit varies by payment method and other factors
- Axi reserves the right to charge an inactivity fee on an account with no trades and no open positions for 12 consecutive months
How to withdraw from Axi: steps and timing
- 01Log in to the client portal
Select 'Funds' from the menu.
- 02Select 'Withdraw funds'
The withdrawal methods available to you are shown. What is displayed varies by country of residence.
- 03Choose a withdrawal method
Choose from internet or local banking, an e-wallet (Bitwallet), or crypto payment (certain regions).
- 04Agree to the conditions and press 'Continue'
Tick the consent box and continue with the withdrawal request.
Axi says it aims to process a request within 24 to 48 hours of receiving it. The table below shows how long it takes to arrive.
| Method | When it arrives |
|---|---|
| Local or internet banking | 1 to 3 business days |
| Crypto | Soon after processing (it may take a few minutes to appear in the account) |
| Bitwallet | Close to instant (clients resident in Japan only) |
※ The minimum withdrawal amount varies by the method chosen and your total balance. The official help does not give a specific amount, so check the portal.
You can check the status by reference code under 'Pending requests' on the 'Funds' tab. A withdrawal that has been processed or sent cannot be cancelled.
If you cannot withdraw from Axi: what to check and the withdrawal rules
Under RTS, withdrawals go back to the method you deposited with, up to the deposited amount, for all methods. Profit above the deposited amount can be withdrawn by other available methods.
- Whether identity verification is complete. If not, deposits and withdrawals are restricted
- Whether the destination belongs to the account holder. Withdrawals to third parties are not processed and are cancelled
- Whether you are withdrawing to the same method as the deposit. If you want another method, contact support
- Whether the details you entered contain errors or omissions. Errors can cause a refusal or delay
- After 24 to 48 hours, contact customer service with the withdrawal ID (starting with #), the date and amount, and your trading account number
The withdrawal amount is deducted from your equity, and Axi is not responsible if a stop-out results. On an account taking part in a bonus, a withdrawal may cancel the credit.
The official help (checked 26 October 2026) says withdrawals must use the method you deposited with and go back to the original source. The destination must belong to the account holder. Axi does not support transfers between brokers. Where an exception is possible, the portal takes priority.
Axi login (portal, MT4 and MT5)
Axi verification documents and deadline
How Axi bonuses work and when they are cancelled
Check the Axi scam and withdrawal refusal rumours against official information
Conditions change by account, country of residence and time, so the official information shown during registration takes priority.